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TELE System Group
TELE System Electronic Srl
TSE
Frequent asked questions

FAQ: TS8411 - TS8511: How to calibrate the Touch Screen

If your navigation system is not responding properly to inputs, Touch Screen may need a recalibration. You can do it by following these steps:

  • Download the following archive. ZIP and extract the file "calibrate.exe"
  • Connect the navigator to the PC via the USB cable and switch it on.
  • The computer may have to be rebooted due to the installation of the drivers: just do it.
  • Two removable disks will be detected and shown into the "My computer" folder: one is related to the Flash Memory (the internal PND memory), the other to the SDCard (the removable memory of PND).
  • Open the Flash memory removable disk: you will find the "NNG" folder containing "amigo.exe".
  • Rename amigo.exe in "amigo11.exe" to avoid damaging the proper navigator behaviours.
  • Copy "calibrate.exe" into the "NNG" folder and rename it to "amigo.exe".
  • Disconnect tfunhe PND and unplug the USB cable.
  • By restarting the PND via the "Reset" button positioned at the rear of the device, the calibration will start automatically.
  • The display will show a cross cursor in various positions: use the supplied stylus to touch the screen in the position of the cursor, making sure to be as accurated as possible.
  • At the end of the previous operation, confirm the calibration by touching the screen at any point within ten seconds.
  • Reconnect the navigator to your PC, access the Flash Memory and the folder "NNG".
  • Remove the file "amigo.exe" and then rename the file "amigo11.exe" to "amigo.exe".
  • Unplug the PND and restart it again.

It is recommended to accurately follow these steps in order to not compromise the functionality of the navigator and invalidate the warranty.

 

FAQ: TS8411 - TS8511: How to calibrate the Touch Screen

If your navigation system is not responding properly to inputs, Touch Screen may need a recalibration. You can do it by following these steps:

  • Download the following archive. ZIP and extract the file "calibrate.exe"
  • Connect the navigator to the PC via the USB cable and switch it on.
  • The computer may have to be rebooted due to the installation of the drivers: just do it.
  • Two removable disks will be detected and shown into the "My computer" folder: one is related to the Flash Memory (the internal PND memory), the other to the SDCard (the removable memory of PND).
  • Open the Flash memory removable disk: you will find the "NNG" folder containing "amigo.exe".
  • Rename amigo.exe in "amigo11.exe" to avoid damaging the proper navigator behaviours.
  • Copy "calibrate.exe" into the "NNG" folder and rename it to "amigo.exe".
  • Disconnect tfunhe PND and unplug the USB cable.
  • By restarting the PND via the "Reset" button positioned at the rear of the device, the calibration will start automatically.
  • The display will show a cross cursor in various positions: use the supplied stylus to touch the screen in the position of the cursor, making sure to be as accurated as possible.
  • At the end of the previous operation, confirm the calibration by touching the screen at any point within ten seconds.
  • Reconnect the navigator to your PC, access the Flash Memory and the folder "NNG".
  • Remove the file "amigo.exe" and then rename the file "amigo11.exe" to "amigo.exe".
  • Unplug the PND and restart it again.

It is recommended to accurately follow these steps in order to not compromise the functionality of the navigator and invalidate the warranty.

 

SOME DVD’s ARE NOT PLAYED PROPERLY TS5.5SX – HOW CAN I SEE WHICH FIRMWARE VERSION IS INSTALLED ON MY PLAYER DVD? HOW CAN I SEE WHAT FIRMWARE VERSION IS INSTALLED ON MY PLAYER DVD? IS THERE AN UPDATE OF THE FIRMWARE FOR MY DVD? TS5.1VX – I CANNOT TURN IT ON CAN I CHANGE THE REGION CODE ON MY DVD? WHEN WATCHING A FILM WITH MY DVD PLAYER IT JAMS, FREEZES THE IMAGE OR SHOWS LARGE BLOCKS MY DVD PLAYER LOADS THE DISC BUT DOES NOT READ IT and THE DISPLAY GIVES THE MESSAGE 'NO DISC' WHY IS IT THAT SOME DISCS DO NOT PLAY ON MY DVD PLAYER? TS5.7RX – HOW CAN I SEE WHAT FIRMWARE VERSION IS INSTALLED ON MY DVD RECORDER? TS5.7RX – IS A FIRMWARE UPDATE AVAILABLE FOR MY DVD? IF I DO NOT FINALISE A DVD-R CAN IT BE READ BY ANY DVD PLAYER? WHAT KIND OF RECORDABLE DVD’s ARE ON THE MARKET and WHAT ARE THE DIFFERENCES? TS6511HD: software update procedure THE REMOTE CONTROL DOES NOT WORK RECORDING BY SCART INPUT THE RECEIVER WORKS BUT THE AUDIO IS TOO LOW THE DISPLAY DOES NOT SHOW THE TIME THERE IS DISTURBANCE ON SOME CHANNELS HOW TO ORDER THE CHANNEL LIST THE RECEIVER IS ON BUT WILL NOT OPERATE WHEN I TURN IT ON THE MESSAGE OF LANGUAGE CHOICE APPEARS I AM UNABLE TO UPDATE MY RECEIVER HOW TO UPDATE THE RECEIVER SOFTWARE THE DECODER DOES NOT PICK UP ANY CHANNELS/SIGNALS SOME GENERAL INFORMATION ON DIGITAL TERRESTRIAL THE PARABOLA I HAVE INSTALLED THE PARABOLA BUT I CANNOT SEE ANYTHING WHICH CAM’s ARE COMPATIBLE WITH COMMON INTERFACE RECEIVERS? THE RECEIVER IS TURNED ON BUT BLOCKED UPDATING SOFTWARE BY PC HOW CAN I UPDATE THE SATELLITE RECEIVER I CANNOT SEE ONE OR MORE CHANNELS TS8511: Advanced recovering procedure TS8411: Advanced recovering procedure TS8511: How to restore the functionality of GPS navigation TS8411: How to restore the functionality of GPS navigation TS8411 - TS8511: How to calibrate the Touch Screen How to recover TS8500PND RECEIVING DIGITAL TERRESTRIAL TV CHANNELS THE 'SCRAMBLED CHANNEL' MESSAGE REMAINS VISIBLE WHILE I AM VIEWING FREE TO AIR CHANNELS THE CALIBRATE FUNCTION THE TELE SYSTEM CONTENT MANAGER SOFTWARE DOES NOT START UP I CANNOT TURN IT ON THE GPS NAVIGATOR IS NOT RECOGNISED BY THE PC THE NAVIGATOR IS BLOCKED ON THE INITIAL SCREEN OR ON THE LOGO SCREEN THE PC DOES NOT RECOGNISE IT AS AN EXTERNAL PERIPHERAL TS8.2BT – THE NAVIGATOR IS BLOCKED ON THE INITIAL SCREEN OR ON THE LOGO SCREEN TS8.2BT – THE PC DOES NOT RECOGNISE IT AS AN EXTERNAL PERIPHERAL TS8.2BT – I CANNOT TURN IT ON I CANNOT TURN ON THE NAVIGATOR DURING NAVIGATION I CANNOT HEAR THE SPOKEN INSTRUCTIONS NAVIGATION DOES NOT START THE NAVIGATOR WON'T TURN ON OR IS NOT RECOGNISED BY THE PC WHEN I CONNECT IT TO A USB PORT THE MENU BUTTON AT THE TOP OF THE NAVIGATOR DOES NOT RESPOND MY GPS NAVIGATOR IS NOT RECOGNISED BY THE PC WHEN I START-UP THE TELE SYSTEM CONTENT MANAGER SOFTWARE IT REQUESTS AN UPDATE I CANNOT INSTALL THE SOFTWARE UPDATE and THE SPEED TRAP DATABASE ON MY PORTABLE NAVIGATOR YOUNG 20 DOES NOT SHOW THE PC SIGNAL ON THE SCREEN RESET PROCEDURE I CANNOT ADJUST THE TELEVISION VOLUME BY REMOTE CONTROL RECEIVING A DIGITAL TERRESTRIAL SIGNAL I HAVE PROBLEMS VIEWING SOME VIDEOS ON MY MUSIC BOX VIDEO PLAYER THE PLAYER BUTTONS DO NOT WORK IS THERE A FIRMWARE UPDATE FOR MY MP3 PLAYER/VIDEO PLAYER? I CANNOT PLAY SOME AUDIO FILES WHY DO I HAVE TO REINSTALL THE DRIVERS EVERY TIME I CONNECT MY MP3 PLAYER TO THE PC? HOW CAN I TRANSFER MUSIC FROM PC TO MY MP3 PLAYER? SOME WMA TRACKS ARE NOT PLAYED WHY CANNOT I COPY MY MP3 FILES FROM THE PLAYER TO PC? USING A RECEIVER ONLY FLIPPER COMBINED WITH A COMPLETE FLIPPER THE REMOTE CONTROL SIGNAL IS NOT TRANSMITTED THE FLIPPER DOES NOT TRANSMIT THE REMOTE CONTROL SIGNALS THE REMOTE CONTROL SIGNALS ARE NOT BEING TRANSMITTED I CANNOT SEE ANYTHING ON MY SECOND TELEVISION
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