If you encounter one of the following malfunctions on your navigator:
- A blank screen after turning on the navigator (with the battery charged)
- The initial or logo screen is blocked
- Certain applications do not start (e.g. music, etc.)
We advise you to update the Operating System to restore correct operation to the navigator, which can be downloaded from our homepage in the Download/Updates section, making sure to download the specific Operating System for your appliance and carefully follow the instructions attached to the download.
NB: this procedure will not update the contents, e.g. maps - tourist attraction database (POI)


